The Purchaser and/or Traveler of this pilgrimage (YOU) acknowledges that Sacra Tours Inc; is acting as an independent intermediary (Travel Agency) between YOU and SUPPLIERS of goods and services. Which are not directly supplied by Sacra Tours, such as air transportation, hotel, accommodation, ground and sea transportation, tours, tour guides, escort guides, etc…
- DEPOSIT AND REGISTRATION:
A U$ 500.00 deposit per person is required at the time of booking with a completed reservation application made online at www.sacratours.com; Phone reservations will NOT be accepted. Your deposits are used to cover and secure your space. Deposits will be refunded in the event that the tour does not meet the minimum quorum necessary to make the trip possible or if you send a cancellation request in writing to pacceli.braga@sacratours.com within 14 days of the contract being signed. If you use a credit card as payment, you agree that if any cancellation penalties are due, Sacra Tours is authorized to charge the penalties to your credit card on file.
Deposit and/or payment in full must be received within 7 days of booking or the reservation will be canceled. The final payment is due 45 days prior to the departure date. If a booking is made within 45 days of departure, 100% payment is required at the time of booking. If a deposit is received less than 45 days before departure, please include a $150 late fee with your final payment. Packages and documents sent outside of the USA will incur additional shipping charges.
- FINAL PAYMENTS:
Full payment must be made no later than 45 days prior to departure unless otherwise stated. If payment is not received as scheduled, your reservation may be automatically canceled and your deposit payment becomes forfeit.
- FORM OF PAYMENT:
Personal Checks, Certified Checks, Money Orders, Wire Transfers, Cash, Deposit, Zelle, and or Credit Card. Please send a payment confirmation via Whatsapp to (617)-777-6882 or email to pacceli.braga@sacratours.com. Personal checks are acceptable if received more than 50 days prior to the departure date. Sacra Tours accepts credit card payments through PayPal with an additional Fee of 3.5%. In order to speed up the processing of deposits and final payments, please write the departure date and balance on the check. Returned checks will incur a $50 service fee. In case of computer or human billing error, we reserve the right to re-invoice participants with corrected billing.
- PRICE GUARANTEE:
Rates shown on the website are based on double or triple occupancy and are as per each program’s inclusions. All prices are shown in U.S. Dollars and are calculated on currency rates and fares. Sacra Tours reserves the right to alter prices at any time prior to departure and without prior notice if circumstances so warrant. Any devaluation or revaluation of currencies may affect the published price.
- NOT INCLUDED:
Items of a personal nature, such as telephone calls, mini bar, laundry, food outside of the advertised, and beverages including alcoholic beverages are not included in our package unless clearly stated in INCLUDED, (you will be billed directly for these extra items before leaving the hotel or restaurant).
- PASSPORTS, VISAS & DOCUMENTS:
A valid passport is required. If you do not have a valid passport please contact your closest passport office. Passports must be valid at least 6 months after the return date. The USA or Canadian citizens do not need to obtain visas for most countries’ Sacra Tours service. For all other nationalities please consult the country’s consulate. When and if a visa is required it is the passenger’s responsibility to obtain one. Cancellations due to lack of appropriate documents will incur usual penalties.
- PARTICIPATION:
Sacra Tours and suppliers contracted for services reserve the right to refuse to accept or retain any person whose behavior is deemed likely to affect the smooth operations of a tour, or adversely affect the enjoyment or safety of other passengers. Sacra Tours, its agents, and suppliers shall be under no liability to any such person for refund, compensation, repatriation, or any other matters arising.
- CANCELLATIONS AND REFUNDS:
Once a deposit or partial/full payment has been made, cancellations will only be accepted in writing. Cancellation terms will be applied based on the date that the written cancellation is received. In addition to a $500 per person administration fee, the following charges apply 30 days after initial registration you lose the full deposit, 90 – 60 days prior to departure 50%, 59 days prior to departure 100%. Additionally, once tickets are issued the ticket value is non-refundable, and the ticket non-transferable. Requests for a refund must be in writing (e-mail to: pacceli.braga@sacratours.com). Phone calls cannot be used as a form of cancellation. Refunds will be issued within 30 to 60 days of receipt of written notice. No refund or cancellation fees will be waived due to death or illness.
*special trips & events such as Canonizations, WYD have additional cancellation penalties such as a $500 non-refundable deposit. Please carefully review the terms and conditions for each trip as per the trip website prior to reservation.
- Travel Insurance:
Sacra Tours recommends travel insurance for all your travel investments. You must purchase this insurance independently. We also recommend that travel insurance be purchased only after the minimum participation quorum has been met (Which you WILL be notified). Sacra Tours, agrees to notify the traveler when this occurs and when their deposit money is being charged or deposited. We recommend Travel Insured International as a reputable travel insurance provider. Make sure you check their strike list and alert list for situations or vendors that they are not covering.
- AIR TRANSPORTATION:
Air transportation is in economy class on IATA-approved carriers. Ticketing must be completed no later than 14 days prior to departure. Fares are based on levels in effect at the time of printing and prices and schedules are subject to change without notice. All is subject to the airlines terms of carriage. Sacra Tours is NOT responsible for any cancellations, loss, delays, injury, illness, or expenses incurred due to actions made by the airlines. Business class may be available at additional cost. For any issues which arise in relation to airline service complaints and compensation should be addressed to the specific carrier.
- AIRPORT TAXES, FEES & FUEL CHARGES
Airport taxes (up to $300) are included in our tour packages. Airport taxes are based on departure city and government fees (airport taxes include Federal Inspection Fees for the U.S. Customs and Immigration; International Air Transportation Tax; Agricultural tax; security fees, and other airport related taxes).
- SEAT ASSIGNMENT:
Random seats are assigned for all group participants. If you would like to secure a specific seat, or sit with a companion please advise us of such request at the time of booking, we will make an effort to accommodate you, however we cannot guarantee. If you must have specific seat we recommend you to be at the airport at least three hours prior to departure and arrange the seat assignment with your airline’s gate agent. Bulkhead and exit row seating can never be requested prior to the day of departure. Sacra Tours can never guarantee specific seats, Seats are at the discretion of the airline & seats are pending availability, subject to aircraft/seat map changes.
- LAND ONLY:
Transfers are NOT included in Land Only packages. From time to time, a tour may be canceled due to non-materialization. If you choose to purchase a Land Only package and arrange your own domestic or international flight independently, be advised that Sacra Tours is not responsible for domestic or international flights or transfers of any kind. Furthermore, Sacra Tours is not responsible for airline penalties caused by date or tour schedule changes. Booked or purchased items outside of Sacra Tours is sole responsibility of client.
- TRANSFERS:
Our programs include group round-trip transfers. Pilgrims or passengers who did not purchase “all-inclusive tour package” or who purchased land only package and are arriving or leaving independently must transfer at their own expense. Expenses incurred for transfers due to lateness of flights are at the expense of the passenger and may be claimed for reimbursement from the airlines. No smoking is allowed on motor coach.
- HOTEL ACCOMMODATIONS:
Hotel accommodations are based on twin-bedded or double/triple occupancy rooms. Sacra Tours reserves the right to substitute similar category hotels without prior notice.
- PRIVATE ROOMS & SINGLE SUPPLEMENT:
A limited number of single rooms is available (on request basis only) at the supplement price. Single rooms provide privacy, but they are in some hotels smaller than twin or double rooms and sometimes may be poorly located, especially in the older hotels. As a general ratio we are able to confirm up to 10% of the total number of group participants in single rooms. If ratio is higher, special supplements may be implemented for something referred to “single in double room” at an additional rate to the single supplement rate listed. If passengers are traveling alone and wish to have Sacra Tours assign a roommate we will do our best, however, if we do not succeed in assigning a same sex roommate for you we will provide you with a room, but you will be responsible for the additional Single Supplement fees. TRIPLE ROOMS: In most hotels triple accommodation is possible; however, no reduction in cost is available. Due to pace of our pilgrimage schedule it’s a challenge to open up all 3 suitcases and everyone’s hand luggage; take showers and be on the move within appropriate time. First Class and Superior Tourist Class Hotels in general are not set up for triple rooms. Hotels usually either add a third bed which is like a fold up bed or a sofa bed.
- MEALS:
Most trips include three meals per day (Breakfast, Lunch and Dinners) which are served at your hotel or local restaurants pre-booked. Beverages are not included with meals where not indicated. In case you chose not to have a meal, there is no refund for unused meals. Although we cannot guarantee, we will try and accommodate each special meal request on flights as well as at hotels. Please advise of such a request at the time of booking. We cannot guarantee that special meal/diet requests can be met.
- BAGGAGE:
Each tour participant is permitted to bring one checked suitcase and one small carryon bag (8″ x 14″ x 22″) up to 15 lbs (8 Kg), and one personal item (i.e. purse, laptop case). In general, the airlines permit 1 checked bag weighing up to 50 lbs. (23 kg) and maximum dimensions of 62 in (158 cm) calculated by adding the length + the width + the height of the bag. Please check with your specific airline to verify the size and weight allowances. Sacra Tours is not responsible for the loss of, theft of, delay, or damage to a participant’s belongings.
- RESPONSIBILITY CLAUSE:
Sacra Tours acts as a Tour Operator. The suppliers providing transportation, sightseeing arrangements and hotel accommodations for the tour program are third party independent contractors and are not agents or employees of Sacra Tours. All coupons, receipts and tickets issued are subject to the terms and conditions specified by suppliers. By utilizing the service of the suppliers, you agree that Sacra Tours will not be liable for any change in flight or itinerary schedule, strikes, delay, acts of governments, fires, riots, theft, pilferage, epidemics, quarantine, medical or customs regulations, accident, loss, injury, or damage to you or to those traveling with you in connection with any accommodations, transportation or any other services or resulting directly or indirectly from any occurrence or conditions beyond its control, including defects in vehicles, breakdown in equipment, thefts, delay or cancellation of or changes in itinerary for any act, omission, or event during the time you are on board the aircraft. Neither Sacra Tours and/or agents/employees of the of the same are to be held responsible for the late arrival of passengers at airports or hotels due to inclement weather, nor are they to be held liable for payment or any refund for transfers or unused hotel accommodations or meals occasioned by such late arrivals at the hotels holding rooms as confirmed itineraries. Passengers must bear all such losses or expenses. To guard against unforeseen health or other circumstances, we recommend you purchase our optional insurances. Sacra Tours is not responsible for circumstances beyond its control. In circumstances where trip cancellations resulting from the inability for trip to depart as scheduled, such as cancellations due to acts of war and/or terrorism, natural events takes place, Sacra Tours is not liable for restitution. Though every effort will be made to follow the itinerary, it should be considered as an indication of the tour, rather than a contract of places to be visited. Occasionally local religious holidays, national days, traffic conditions and other events may necessitate changes in the sequence of visits or the missing of certain visits.
- SPECIAL MEDICAL CONDITIONS, THOSE WHO NEED SPECIAL ASSISTANCE:
You must report any disability requiring special attention to Sacra Tours at the time of registration for any tour. We make every effort to accommodate disabled passengers by reserving for them wheelchair assistance at airports and handicap accessible rooms where available, however, we cannot guarantee and are not responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers. Be aware that most of our tours are operated outside the U.S. where the Americans with Disabilities Act is not applicable and facilities for disabled individuals are limited. Most transportation services, including the touring motor coaches, are not equipped with wheelchair ramps or lifts. We regret that we cannot provide individual assistance to any tour participant for walking, dining, while in their room, on flight, getting on and off motor coaches and other vehicles, or other personal needs. A qualified and physically able companion(s) must accompany passengers who need special assistance. It is the traveler’s responsibility to arrange for such assistance prior to making their reservations. Motorized scooters are unsuitable and impossible to accommodate. Sacra Tours is not responsible for any medical condition that occurs prior, during or after the tour. Additionally, airlines are not able to guarantee or provide assistance for disabled passengers including special seating. Pregnancy, Breast-Feeding, and Pregnant women considering international trips should be advised to evaluate the potential problems associated with international as well as the quality of medical care available at the destination and during transit. A pregnant woman is advised to with at least one companion; during her pregnancy, her level of comfort may be adversely affected by traveling.
- YOUNG TRAVELERS:
Travelers who are less than 18 years old on the departure date must be accompanied by an adult. Due to heightened security, many countries have adopted practices to prevent international abductions of children. If a child will be traveling with adults other than the parents or with only one parent, it is recommended that a notarized letter be written by the parents or non-traveling parent / guardian granting authorization for the child to travel. Make sure the dates of the travels are included. We also suggest that you contact the appropriate consulate and airlines because they may have additional requirements. For the purposes of Sacra Tours trips an infant is defined as anyone who is under the age of 24 months for the entire duration of their trip. A child is defined as any one between the ages of 24 months and 11 years for the entire duration of their trip.
- SAFETY:
Please be aware that during your participation on tours operated by Sacra Tours, certain risks and dangers may arise beyond our control including, but not limited to, the hazards of an undeveloped areas; by boat, train, automobile, aircraft or other means of transportation; the forces of nature, political unrest and accident or illness in remote regions without means of rapid evacuation or medical facilities. Sacra Tours does not have liability regarding provisions of medical care or the adequacy of any care that may be rendered. Sacra Tours is not responsible for compensation for cities/sites omitted from the itinerary due to circumstances beyond its control.
- PHYSICALITY OF OUR TOURS:
Please note that almost all destinations serviced by Sacra Tours require physical fitness and a lot of walking, sometimes up/or down the hills and at times very rough terrain. You may certainly stay behind for certain parts of the journey if you wish, however, it is suggested that 3 to 4 weeks before your departure one should begin preparing physically begin walking “briskly” 1-2 times a day; build up to 2-3 miles with no discomfort.
- SERVICE INQUIRIES AFTER THE TRIP:
If upon returning from your trip, you wish to inquire about any services provided, please ensure that all correspondence is received by Sacra Tours, 294 Reservoir Ave, Revere. Ma, 02151 within 15 days of the tour completion date or by e-mail (pacceli.braga@sacratours.com). This will enable us to make a timely investigation.
- TOUR CANCELLATION BY OPERATOR:
Be clearly advised that from time to time a tour departure may be cancelled due to lack of participation. In such case, the operator’s sole responsibility is to provide a full refund. Sacra Tours is not responsible and does not assume responsibility for any additional costs or any fees relating to the issuance and /or cancellation of air tickets or other arrangements not made through Sacra Tours. Cancellations due to state advisories and/or state warnings, Acts of War, War, Terrorism, Acts of God, Natural Disaster or any other circumstance outside the control of Sacra Tours, are not the fault of Sacra Tours. Great effort will be made to accommodate traveler to another trip or to revise itinerary, however, cancellation for any of these reasons will not be eligible for refund.
- PRINTING DISCLAIMER:
Sacra Tours is not responsible for typographical or print Traveler’s errors including errors in trip cost. Any Discounts offered to pilgrims upon completion of their pilgrimage, along with your Pilgrim Certificate, may not be combined with other promotions or discounts. We reserve the right to re invoice or correct billing at any time.
